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Chapter 8: Judgment and Decision-Making Based on High Effort

  As mentioned in our past blog posts talking about and analyzing Dollar Tree's approaches to their marketing strategies and etc. The strategies are unique to their mission and goals.  We haven't discussed the judgment and decision-making based on the high effort portion yet. J udgment is an "evaluation of an object or estimation of the likelihood of an outcome or event." This occurs when a customer conducts the decision-making process by estimating the value of the product like how much is offered for the price and the benefits and downsides of the brand or products. Customers also take a lot of information about the product or brand to evaluate whether it is worthy to be purchased or not. In a Dollar Tree store of course the quality is not going to be expensive so the judgement process would not be as rigourous compared to a higher end store with different types of quality for products to choose from.  In this particular case, we are talking about providing products...

Chapter 7: Problem Recognition and Information Search

What drives you to finally swipe that card at the end of your shopping day? Is it price? Quality? Brand? Everyone has a different mindset when shopping and debating the purchases their trying to make. Our headspace plays such a key role when shopping because the positive and negative notes of a shopping environment will ultimately determine what we will end up buying.  Problem Recognition is actually the perceived difference between the ideal state and the actual state. As consumers, we have an idea of how we want and expect our shopping experience to go, and then it goes another way. It is the job of marketers to build up the ideal state so much for consumers so it gets everyone through the door, and increases the possibility of sales.  When it comes to Dollar Tree as a franchise and company, many of the consumer's first priority is price. That is usually the reason they walk through the door. The expectation of price is always met when consumers come into a dollar tree. Ther...

Chapter 6: Attitudes Based on Low Effort

    As consumers, our attitude guides us to what we feel or think is valuable. The sense of knowing where our money is going gives a new perspective of what buyer power is. But why does that change daily, and how can we be more aware of it? Dollar Tree has come to the rescue with the answer.     We have received messages from ads from multiple sources such as television, radio, or newspaper. We face the ongoing problem of knowing when to go shopping but reluctance within it. Our moods tend to worsen when we see the products that we were thinking about, along with an ad that hits home in a way that we did not expect. But reluctance turns into eagerness when we encounter advertisements that have more of an appealing approach to what we want.     Dollar Tree has a reputation for creating the instant connection consumers need in purchasing products. One of the most memorable examples that come to mind is when my sister and I would get excited to shop for back-t...

Chapter 5: Attitudes Based on High Effort

 In order to keep with changing trends in the market, marketers need to help consumers form positive brand attitudes based on new beliefs and associations. These beliefs have a huge influence  for customers on buying decisions. Dollar Tree was able to have a big influence on changing people's attitudes when it came to the products that they were offering. When the Covid-19 pandemic first hit, a lot of customers we're flooding the stores to get their hands on the desired products that they thought they needed due to the lockdowns that were placed. Due to the huge wave of customers hitting stores, a lot of desired products went out of stock real quick. Dollar Tree ended up benefiting from this because a lot of stores were running out of stock of a lot of products so customers had to turn to different alternatives. One of the hottest commodities during the pandemic was toilet paper. A lot people went overboard and ended up buying more than what they needed at big named retailers....

Chapter 4: Memory and Knowledge

Have a huge party coming up? Or a holiday to prepare for? There is no better place than the Dollar Tree to shop for affordable decorations. In my personal experience, I used to take countless trips with my mom and/or grandma to look at the many seasonal decorations that Dollar Tree had to offer! At the time, it was a drag going in there. Standing by mom's side watching her pour decorations into our cart, the trill and smile it put on her face was priceless. Then coming straight home after and seeing everything being put up with for whatever holiday or event we had coming up added this nostalgic feeling to the house.  The influence that a simple shopping experience has on the mind is extraordinary. The memories that follow such an experience are what Doller Tree does best. Dollar Tree implies their brand image of affordable items that keep us returning.  Memory Dollar Tree has this unique ability to reach customers' long-term memory. Their customers know when is the right time ...

Chapter 3: From Exposure to Comprehension

Exposure Dollar Tree is an extreme discount store because its prices do not exceed more than a dollar as it says in the brand name. Recently it has been decided that most items will increase from $1 to $1.25 by the end of the first quarter of 2022. This will help Dollar Tree return to its usual profit margin of around 35% for 2022. The change in price is a risky decision because their loyal consumer base has been used to the $1 price for thirty-six years. Their online ads that state that their prices are now up to $1.25 can affect their sales and how they do their marketing because their brand name states prices do not exceed a dollar.  Dollar Tree mainly does direct marketing, like sending emails that expose and promote their products and in-store deals. They spent under one hundred million on digital advertising and print in 2021. Exposing their in-store deals is eyecatching and can make more consumers shop because they are letting their custome...

Chapter 2: Motivation, Ability and Opportunity

When a store such as Dollar Tree is presented to the public, many can not help but wonder why every consumer is not lined up outside their door. With such a great value on each and every single item presented, what would stop anyone from shopping at dollar tree. This introduces the idea concepts of motivation, ability, and opportunity.  Every consumer shops for a different reason and has different goals for each shopping trip they take. Even though the Dollar Tree franchise may be available and affordable for almost every consumer, does not mean that it guarantees everyone's business.  Some may think that every consumer is motivated by price when they shop. Many believe that every consumer is constantly on the hunt for the lowest price possible in order to mean their needs, but this is simply not the case. When shopping every consumer goes through the process of motivated reasoning. Through motivated reasoning, each consumer is able to reach the conclusion of what they want to...